Frequently Asked Questions
Everything you need to know about shopping with TST.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, TST ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination address.
How do I contact customer support?
Our dedicated support team is available 24/7. You can reach us via the live chat on our website or by emailing [email protected] for assistance with any inquiries.